Introduction: In this episode of "Commercial Corner," Jeff sits down with Ben Nuno from Lee's Air, Plumbing, & Heating's plumbing department. With temperatures soaring above 100 degrees in Fresno, HVAC services are in high demand, but today's focus shifts to plumbing. Jeff and Ben discuss the evolution and expansion of the plumbing department, from residential services to the growing demand for commercial plumbing.
Key Points Covered:
Ben's Journey at Lee's Air:
Plumbing Industry Insights:
Preventative Maintenance:
Technology in Plumbing:
Tank vs. Tankless Water Heaters:
Commercial Plumbing:
Water Softeners and Pipe Longevity:
Proactive Plumbing Solutions:
Conclusion: Jeff and Ben wrap up the episode by highlighting the importance of proactive plumbing maintenance and the comprehensive services offered by Lee's Air, Plumbing, & Heating. They stress the significance of regular inspections and preventative measures to ensure the longevity and efficiency of plumbing systems. Listeners are encouraged to contact Lee's Air for any plumbing needs, both residential and commercial, and to stay ahead of potential issues with professional maintenance.
Hey, good morning and welcome to the commercial corner. This is Jeff again and I'm excited about today. I've got Ben Nudo from our plumbing department today. It's not by accident. It's 106, 107 degrees here in Fresno and I was just looking out the window behind us here and watching What's going on out in the parking lot this morning and, uh, HVAC is just booming right now.
Um, probably get out to 25 houses today installing units and maybe three or four houses fixing units today and it's just that time of the year. Um, so we're gonna, we're gonna get into a little plumbing discussion this morning since, uh, that seems like a fun thing to do. Um, I'll give a little background on Ben and then I'll let him kind of tell you about himself a little bit because I, uh, didn't give him any questions before we started.
So we're just going to go at this thing, uh, have some fun. I've known Ben for a long time and he's been an instrumental, instrumental part in building our plumbing department here at Lee's Air. And, uh, when we first started, we were primarily, and I won't take too much from you, Ben, I'll give you something to talk about, but we primarily were focused on.
the residential end of the, uh, of the plumbing department. But we're really beginning to turn a corner and there's a lot of demand for Lee's Air to enter into the commercial plumbing world, which is exciting for me. As you all know, that's the part of the business that, um, that I focus on. So being able to collaborate with somebody like Ben is exciting to me.
So, uh, good morning. Welcome Ben. Good morning. Thanks for the short notice, uh, invitation, except that we're going to be chatting this morning. So, uh, I'm just going to kind of free falls and free, uh, free for all, um, some questions at you this morning. Is that okay? Yep. Yeah. So just take a minute and tell me a little bit about, uh, your history, um, what you did before Lee's, what you've done when you got here and where you're at now.
Just kind of run me through a little, little history of Ben Nuno as a plumber.
Well, uh, I started out in, I want to say, 2004, 5. Uh, at a new construction company. And, uh, kind of got a really good foundation, uh, start there. So, we, I did about a year in, I want to say about a year and a half, two years, and kind of got there.
Uh, rough plumbing, which is, you know, the kind of like the first stage of it all. Um, and then, uh, top out. I did I want to say about two years as well. That's where it's just two by fours and drilling holes, right? And the sun just
how fast can you go?
Yeah, it's just all the wood chips in your shirt that that wasn't fun but it was it was fun, but uh, definitely had a a lot of good, uh Leaders there as well.
So, uh, if you did it wrong, you had to rip it out and do it again So and It was definitely a, like I said, a good foundation start. Um, and then I did a couple years of finished plumbing. So, I think that was a, uh, a good, uh, a good, a good place for me to have started, as opposed to starting just in service.
So, after I did that for a few years, uh, got into service, And then left that company because there was kind of no more growth for me there. Uh, so went to another company to kind of pursue service plumbing because, uh, I really liked being able to interact with customers. That was kind of like my favorite part.
I stuck with plumbing, uh, which is what I tell all the students that come through the, the school that we have. Um, uh, I want to say. My biggest thing is being able to be the hero, you know, coming out and customers houses, figuring out solutions for them, um, that would benefit them in the long run, uh, even in, even in the short run, which is, you know, getting them hot water for that weekend, that last and, uh, you know, setting it up for Monday morning to replace or, um, Be it if we had to order repair parts, but it does feel good being the hero helping them out.
Absolutely. You know, you get that little adrenaline boost like, yes, got it. But uh, yeah, plumbing is just kind of like a, a puzzle, so I think that's what I like it, uh, the most about it. Cause even if it's a, you know, uh, cookie cutter home. It's never the same. The plumbing is never insane. The same behind the walls, you know, behind the sheet rock.
It could be, it's usually at the plumber's discretion. So every plumber is gonna do something differently or think they have a better idea and so.
Well me and Ben actually share an office together. So it's a big office, but we kind of split it down the middle and I want to talk about this a little bit, so I'll kind of lay out what I want you to address is.
You know, the plumbing industry as a whole, there's a lot of memes and a lot of jokes, and a lot of, you know, fun things that go with it. You know, the guys bending over and seeing their butt crack, and being rough, and you know, a rough part of the construction repair industry, service industry. And I just found that not to be true after after observing it for a while And you know, we've we've of course, you know, we have our moments but for in general, it's a very frantic Service service that we provide.
I mean people are this is their home, you know this is their their biggest investment and they've got problems out there and you know, they're they're looking they're looking to get it resolved as quickly as possible and you know, I Not have to, uh, not have to wait till tomorrow and watching you, watching you deal with the incoming fire, if you will.
And, you know, and having plumbers scattered all over the valley now. Um, what do you think is the most, uh, the probably the thread that holds it all together really well, really well here at Lee's in order, in order to serve our customers and get out there and take everyone. What's a, what's one of the common threads you see and what's one of the.
The biggest difficulties you have in managing what, 20 or so plumbers now?
Uh, yeah, about 19. Um, and it's, I wanna say the biggest thing is now, can you do it now? Mm-Hmm. . And so, uh, it's definitely not easy to have one, a full schedule for everybody to have them come in and have things. Uh, so that balance set for them, because it kind of.
It has to be right at that moment because nobody wants to wait, you know, a week, four days to have their sewer, sewer line cleared, you know, so it's just, can you get started now? Yeah. So having the availability for guys and, uh, having guys be knowledgeable fast enough and, uh, everybody wants it.
Well, that urgency lives in our commercial world, too.
You know, and we, we built this entire, the entire platform of this business is about being fast, being quick. You know, on the HVAC side, we're, we're literally, um, uh, helping meeting a customer in the morning and we're out there and doing their unit same day. And I see you guys doing the same thing too. So that the amount of behind the scenes coordination it takes to have trucks ready, people ready, um, I know now I'm learning because I listened to your department over there, but the amount of camera work and the amount of, excuse me, head scratching, head scratching under the ground, you know, because, you know, in the plumbing sub, a lot of the stuff, uh, you guys can't see it and you have to, uh, have to trust your instruments.
You have to trust your people and, you know, and that, and that can be a struggle for customers because they can't see it either. And they know they got the problem. And so that's where I think it's exciting having you and your, your guys in your department going out and representing us because you guys were able to do a very good job of explaining that, uh, making it work.
And, and then, you know, to your point, getting it done in a timely manner. So, um, I see you guys pulling around trailers with tanks and sprayers and equipment on it. And, You guys are doing lots of different things. So take a minute and kind of explain, uh, the kind of the scope of what services are that we're able to provide today and what you're looking at, what you're, look, we're looking to do in the future.
And, um, we'll talk a little bit about commercial a little bit, but right now, primarily, uh, you're dominating out there, um, in our area on the plumbing side. So what's, what's working, what, what all you guys are. What are you guys getting done these days?
I think the biggest thing is that nobody really thinks about is preventative maintenance.
So, um, obviously for HVAC, you have for HVAC, you're going to have, uh, your, um, what is it? The, the maintenance is that. Changing filters, washing the clothes. Everybody knows about that. Yeah. And they typically do that. want to get that done because they don't want to be without, you know, air conditioning or heating during the winter.
Um, and you don't want to be caught in a bad spot to where, uh, you're trying to get a maintenance in the middle of the summer because you feel like your unit's, you know, not performing. Uh, so the biggest thing would be preventative maintenance. Nobody really thinks about, um, their sewer lines until It's not draining.
So, I think that the biggest thing is, uh, like what you said, the equipment that we're taking out. So, hydrojetting, you know, flushing out the sewer lines to have it clean. Fully open as opposed to over the years you get grease and that I want to say that's one of the biggest things is grease in In the kitchen lines, and then they're almost always Combined with the the laundry because they're on that side of the house.
It's all tying together Yeah, so you'll have your your grease building up and then you have lint coming through from the washer And it's just getting caught up on everything. So that's one of the biggest things um Another thing that people don't really think about is, um, uh, the trees in the front yard.
So, uh, it's, depending on the tree, uh, and its root growth, uh, they, you see all the time on the sidewalks being lifted by roots. So why wouldn't it be able to move, shift, um, crack, uh, a sewer line, right? Yeah, I
experienced that in my
own home. Yeah, so. Uh, that's one of the good things. We, uh, uh, we have all our guys, um, all the service trucks have cameras now, and so they, that's one thing that we do have them, um, do now is on every line snake, uh, when we're snake in the line to camera it as well.
Well, why would, why would, why would a customer need that?
Um. Well, the the biggest thing is to see if you have any issues that are gonna Prevent drainage later. So if you have a belly in the line, which is when it's No longer graded, you know traveling down to the city main and you have a route pushing down on it and so now it's shifted to where you have that belly it kind of turns into a I'm trying to think of a like a trap or a reservoir.
Yeah, something like that. So you gotta we'll think of your sewer line as a river right now, right? So you have that really good flow going down. But once you have that belly, it kind of turns into a little pond. And so you're not going to have that, you know, velocity taking all the solids, whatever paper down and it's just going to be going and then slow down.
And then the next set slow down. And then that's when you start having.
So are you telling me that you're able to come out to my house? and run a camera down there and be able to see those, those problem areas. Um, how does, how does it work for me as a homeowner to be able to see that. Do you have, do you have a special screen or an iPad or how are you able to show that to me as a consumer that, hey, this is what I see 40 feet away from your house or that kind of thing.
So is that, is that out there? Is that available?
Yep, absolutely. Um, so with those cameras, we have a locators that will, tell you exactly where the camera's at. So, um, where the head's at because it, uh, has a certain frequency. And, uh, so once you're pushing it down, you'll be able to locate where the head of the camera is and it will, um, tell you the depth.
So we'll be able to mark the yard wherever it's at and while they're looking at it on the screen, we do have a screen and we also, uh, record it for the customers just in case they weren't able to, uh, be there if they had, you know, work or they had to leave, um, pick up kids. That's, you know, life still going on while, you know, plumbing is not working.
So, uh, that's kind of the biggest thing. So even if they weren't there, they would be able to see the camera on that camera. It also has a mic as well. So you're, you're able to explain everything that's going on. So yeah, it's 40 feet out. Um, whether you have root intrusions, um, It's kind of the, the older pipes that have, um, well, let's say like Tower District, uh, they have a lot of, uh, cast iron pipe, and those, you know, those pieces They last
forever though, don't they?
They, they definitely last a long time, but, uh, yeah, you get root intrusions every, uh, You know, three to four feet, uh, in every fitting. And so, I mean, we've had some that were completely just full of roots. I've pulled out, uh, we call them horsetails in plumbing. But basically, once we cut into it, uh, you're able to see the roots inside the line, grab them, and then start pulling them out.
And I've pulled out, I want to say, about a 19, 20 something foot horsetail, just right out of the drain. And I couldn't believe that the plumbing was even possible. running before that because that definitely wasn't overnight.
And knowing what I know now, uh, back before I met you, I used one of the houses I lived in, in the old Fig Garden area, I would have plumbers come out about every month because they were telling me I had roots in there and it was, uh, took me a while before I finally fixed it.
But yeah, they would, it would continually, continually back up. So, uh, I want to switch gears just a little bit. Cause we're. You know, we're going to be pressed for time in a bit because I have a lot of questions for you. So, um, let's take a moment here and talk to me a little bit about tanks versus tankless.
You know, most people out there, most people out there, when they buy their house, they have a tank in it. And we have a lot of, a lot of people that switch to tankless because I see the activity. Um, but one of the things that I even know as, and I'm not a plumber, just as a, as a consumer, as a homeowner, I know that they're, they've done a really good job of marketing those things as being instant hot water and they're technically not.
They're, they're, uh, continuous, but they're not instantaneous. So you have to combine that with a, uh, what we call a recirculation pump in order to get the, that perfect blend of hot water all the time. So talk about that a little bit about the benefits that. the issues that you have with conversion and why I, as a consumer, would want to do that or what, what would be how?
Talk to me about me taking my tank to a tankless.
Well, there's definitely benefits. So, uh, yeah, there's a lot of, uh, it gets misconstrued with instant. A lot of people think it's, it's, it's simple, but it, uh, get it as close to that as possible, um, but it's, it's never going to be instant. Um, uh, so with that you have your recirculating pumps with tankless.
Uh, you have them with tanks as well. Um, but, uh, these ones are all the tankless that we use are, they have the, the recirculating pump inside of it. So it's, it, does everything from the inside. There's no extra things that you have to do to it. Um, besides running a dedicated line, I would say that's probably the most beneficial, um, because it's creating the loop on the hot side of your, uh, domestic hot water system.
And so it will basically test the water every 15 minutes to see what temperature it's at. And if it's below, Let's say 90 degrees. It'll say like, alright, it's ready to kick on. The most beneficial, uh, thing I would say would be if, if you're on a schedule. If you're on a schedule, you're gonna be able to save money because you go like, hey, I, You know, uh, we use the hot water at, uh, 6 in the morning, or 5, whatever time you wake up.
You can have it set to where that's the only time it's gonna turn on. Wow, I didn't know that. And then it'll do it again. You can have it to where it's set to where it does it again at the, the end of the day. So when, when everybody gets home, they're gonna be getting ready for bed. Um, if you, if you do, if you want, if you're not on a schedule, then you're going to be kind of using more gas.
You're going to have a lot more gas consumption because like I said, it's every 15 minutes it'll test the water and run it. So,
but so on, but on the tank, which most people have, that tank has its job is to always have a certain amount of water ready to go for those one, two, or maybe three showers you can get out of it, which is one of the reasons why people switch.
Um, and so it's constantly, um, lighting and relighting. throughout, throughout its life. Whereas I'll tell you, I, I do have a tankless in my house and I have, it's near, it's near my laundry room and I have a sink in there and it was so exciting for me when I got it put in and I went to the sink in the laundry room and I turned it on and I heard the tankless come on and then I turned it off and I heard it shut off.
So it was literally paying attention to my needs in the house. It was not working at all. Until I asked it to. So the savings there and, uh, is, is pretty great. And, you know, being combined with a, with a, uh, you know, a recirculation pump, it's changed the way we, uh, we do, uh, you know, you used to have to think about, okay, I don't want to do laundry, have the dish water running and try to take a shower because, you know, that's could, that could be, uh, very disappointing, especially if there's a lot of people in the house.
But, uh. Uh, now I don't worry about that and it all, it all happens when it happens and it's pretty great. So yeah, even
like on holidays or you have like birthday parties, you have people visiting, um, and staying the night, you know, whether you have, you know, five people visiting and you already have five people in the house, you don't have to worry about, uh, you know, like, Oh, you got to wait an hour until the water, you know, up and going again.
And no, it's, it's.
We're not, we're not a society that likes to wait anymore. So it definitely feeds into that right now culture that we live in. So just due to time, uh, I want to switch really quick and, and, uh, talk about this cause it's really one of my passions. So taking care of commercial customers is something I've done for 30 years on the HVAC side.
And, um, it's a different, it's a different situation because most of the commercial. industry is for, you know, there's a lot of exceptions, but, you know, it's more of a seven to five industry Monday through Friday. That's when people are in their buildings and, um, we're, we were, you and I have collaborated quite a bit, but talk to our audience a little bit about commercial plumbing, because it's definitely a different animal than residential plumbing, just like commercial air conditioning is.
Very different than residential air conditioning. So take a minute and talk to me as a building owner or a facility facility manager about what I should be thinking about with my plumbing plumbing issues, especially in the, you know, the area preventative maintenance, which I think is probably a very important product to offer to our commercial customers.
Um, I, I think that would be the most important is just preventative maintenance. You have a lot more usage out of that plumbing than you are going to have at a residential because you have, depending on how many employees you have, let's say here, a hundred and something employees and nearly, nearly 200, nearly 200.
And you're, it's getting use all the time. And so it's not just like. You know, paper here and there, it's flowing all the time. So you just, um, I think the biggest thing is abuse of the plumbing. So talking, what does that mean? What does abuse mean? Um, so never maintenancing it. Okay. So, um, maintenancing the, the water heater, making sure that the anirod gets changed out, which is a, Some, uh, metal rod that goes through inside the water heater and, uh, it's either made out of magnesium or, uh, uh, uh, aluminum.
And, uh, basically what that does is that hard water that we have here in the valley starts eating the, the rod first as opposed to the tank. And, um, nobody ever replaces that.
So are you telling me that there's one of those in every tank? I did not know that.
Yeah.
Okay.
So, uh, it, it's pretty crazy when you pull them out and there, it's just the thin, the really thin rod that holds everything together and nothing, there's no more, uh, there's no magnesium.
There's nothing on it. It's just that little thin rod. So, uh, the water heater should be maintenance. Once a year draining it. If it's a tank and if it's a tank list, then you have to run a, a special solution through it.
Yeah. I hear a lot about draining, draining the tanks. Um, and I think I know why, but tell me a little bit why, why me as Mr.
Homeowner or me as Mr. Small business owner would, would, uh, benefit from draining my tanks and having ev an anaro checked and those things on a regular basis versus. Just, uh, you know, never changing the oil in your car.
Yeah, that's exactly what it is. So, um, when you don't do that, one, uh, your manufacturers are not typically going to warranty what it is unless it's been maintenance.
So just like the vehicle maintenance, like changing the oil and what not. Um, if you blow your motor. That they're not gonna cover it. Right. And you're gonna be like, you didn't change your oil for five years. What are you, what are you talking about? Sure, sure. So, um, I, I think that's one of the biggest things is just making sure to maintenance in it.
And there's not a, a lot to it. Um, but it is time consuming. Okay. So, draining all the, uh, the, the, what is it? Um, uh, calcium deposits that settle at the bottom of the tank. And, um, I, I mean, I've, I've drained a few that left a. little pile at the street. Um, then we have to go pick that up. Of course we don't leave it there.
Yeah. Um, uh, cleaning out all the, the burner chamber. So it's, it's similar to a, uh, HVAC unit on the heating system, right? So you have to do that in order to make sure that there's no other safety concerns as well. So, um, uh, I want to say it definitely happens a lot more with propane, but you get a lot of soot.
Build up underneath where the burners at and if it's not clean and firing properly you that's when you're gonna start having issues
I've actually heard Talking in because again, we we've shared the same space but talk I heard one of the plumbers talking about he went to drain a tank and nothing came out because that that calcium mineral stuff had built up so high in the bottom of the tank and I It wouldn't even let the water out.
So, and that's that popping cracking customers here is because those minerals are getting hot and, and they're reacting to the heat and it's just, so they have to basically, you have to, uh, I think you have to kind of heat that brick up at the bottom of it before you actually started heating water. So that's the benefit of
maintenance.
Yeah. And you're losing a lot of efficiency as well because it's heating up all that stuff at the bottom, at the very bottom is where the bibs located and then I want to say maybe four or five inches above that is the, the control valve, which has a shank little rod going in behind it into the tank, which is, uh, uh, basically the thermometer tells the control valve when to kick on, when to kick off.
So you, you, you, you start losing all of that efficiency because it's like, Hey, I'm up to temperature when the water above it's really not, it's just that all that. Calcium and everything below it. That's up to 10.
So we're learning today is very important to Think about your plumbing your plumbing infrastructure because we all have them every house every every business Um think about Maintenance on it having it having it look look at an advance get on the schedule one of the things i'd like to point out is um We uh, we have a lot of air conditioning customers here at lee's air You A lot of them and whenever, anytime someone puts it replaces their unit, we've married the two departments together and you guys will go out and do a, do a no cost evaluation, um, as one of our customers.
And I've heard from a lot of customers that how. How, uh, what a great service it is that you provide, that you're willing to go look at that because we want to, you know, we want to take a whole house effect approach to it. If you will, we want to make sure, you know, what good is it if we're partnering with you on your home, if we're only doing this and we're ignoring that.
Um, so I really appreciate the fact that your team is following behind our air conditioning teams and vice versa. And we're working together as a team to take care of customers because if, you know, at the end of the day. That's what's most important to me is that people are getting taken care of out there.
So, you know, our customers, viewers can contact the office. Is it possible for them to talk to you directly? Absolutely. Okay.
It's the best thing about the plumbing inspection. I would say is that a lot of plumbing is out of sight, out of mind. So you're typically not going through looking at your plumbing, right?
So, underneath the sinks, you're not going to know if it's leaking until, uh, one, unless it's flooding out of your sink. Um, but not a lot, not a lot of people really think about Like cabinetry and how expensive it is so all it takes is a little drip You know one drip every five minutes even so that's something that you're not really gonna notice But it will 100 percent damage all the wood and you Start to if it's on the hot side you'll get growth almost immediately and It's a lot of work That will definitely set you back.
So it's good that we have our plumbing inspections because they're able to go through, they look underneath all the sinks, check the angle, stops, supply lines, trap, make sure that there's no signs of, um, leaks. So you typically see it, it'll calcify. So you'll see the streaks coming down the pipes or, um, you could have, uh, on those supply lines, it could be.
either have a crack in it and or get swelled up. Kind of like when you hit a tire really hard and you get that little, uh, bubble bubble in the tire. Uh, it can be that as well on the supply line and you're, you're not going to know until it's too late and you're, you know, two inches underwater and the whole house.
I want to talk about one more thing before we go. I know you're, uh, you're on a schedule. So, um, I hear a lot of talk, too, because I'm always listening. I wish I wasn't always listening, but I am. It's just the way my brain works. I hear about re pipes. And up in the attic, I also see, you know, you can tell a house has been re piped because there's, you know, Plumbing Plum plastic plumbing lines.
I call it plastic, but I think it's called pecs. Yeah, I see it going through and you know what that didn't that wasn't built this way. So somebody's redone that etcetera. So as a homeowner, what? What drives that? Is it? I've heard that people walk through their house and they feel a hot spot on the concrete.
I mean, is it? Is it? So is that pipes? failing in the concrete or in the walls or what, what is, what should a homeowner be looking for to realize we have a problem here and our pipes are failing and we need to talk to a professional.
So one thing is yeah if you're walking around barefoot or in socks and you feel a hot spot that that's a problem.
That's definitely not there by design. So um, it's, it's going to be a leak on the hot side and, and, or if they, um, notice an increase in their water bill, that's water and gas. So if you just notice an increase in that bill and you haven't had any extra usage that you could think of, it's usually due to a leak.
Water's going
somewhere.
Yeah. And uh, now you have your water heater that's constantly running. because it's trying to keep up with the demand. And, um, so that's where you would see it in your, your gas bill. If it's not on the hot side, it would obviously be on the cold. Um, that one's a little bit harder to detect because you're not going to feel a cold spot on the ground.
Um, but again, you should be able to somewhat notice it on your water usage, or typically the city will send you a, uh, a notice in the mail. Oh, really? Okay. You're, you're using. a ton of water and we're going to charge you
for it. I think a lot of people see those things as a marketing ploy by, by utilities.
But so I guess we're all, I'm learning this right now. We should pay attention to our water bills. And if we see a, if we see a jump or a special notice informing you that you've had a jump in usage, that you should probably take a good, serious look at what's going on there. So,
yeah. And all the. Older plumbing, you're going to have, uh, two things kind of fighting you, uh, with your water lines that are underground.
So you have the hard water that we have, um, eating the pipes from the, the inside out. And then you have your minerals and the dirt that are eating the pipes from the outside in. So it's.
Is there, is there a product out there? And I, I believe, uh, you know, I believe there is that, so me as a homeowner, knowing that's potential that that could happen down the line if I don't take care of my pipes that are underground, that something we could do to, um, what's the word I'm looking for, treat the water to where it helps against uh, corrosion and failure of those pipes prematurely.
Yep. Uh, and that would be the water conditioning, water softening. What is that? So, um, it changes the pH level of the water, uh, using salt and, uh, resin. Uh, so those water softeners will definitely extend the life of the plumbing system. So it just, it would connect to your, your main, uh, depending on where that's at, typically in the front of the house.
Um, but, uh, it's just, uh, There's several different types, but, uh, yeah, we would just tap into the main and run a loop one line going over on the incoming into the, um, the softener and then back and tying back into the, the main, uh, going into the house.
So when you, when you send a, a, a, um, journeyman plumber out to my house to take care of that emergency.
Don't, don't you feel it would be advantageous to let me know about those things at that point? Would I, should I expect to be, uh, educated on a lot of these things we've talked about today that hey, uh, yes, we have a problem since we had a dinner party last night, and we need to deal with that directly.
But I also noticed these other things. Uh, can I expect your guys to, to look at all of it? Um, how does that work?
Uh, yeah, that's definitely something that we, uh, try to have all our, all our plumbers do is, uh, to definitely leave the, the recommendations. It's not typically something that's like, this is what you need to do now.
But it's like, Hey, just so you know, for your information, um, this would be a good idea to start thinking about because, uh, the life expectancy of a lot of the plumbing is, is, uh, For water heaters is 10 years for the water lines. It's usually about 20,
okay I'm thinking a lot of neighborhoods in Fresno that the homes are much older than that.
So that means for lack of better Terminology, they're already on borrowed time. So it should be a good idea to have that stuff inspected. Yeah.
Yeah. Okay. It's definitely not Not cheap to find out In the long run You know, whether like I said the house floods or whatever It would have been much cheaper to just repipe it beforehand
Well, it feels I think we got it.
I think we got to end I bet your guys are screaming for where you're at right now but I would if you would if you would if you would don't mind I'll put you on the spot and ask you to come back and share with us again at another point, but really appreciated you coming up and Kind of let me drive you through a few random questions and Kind of some different scenarios, but I think what we learned today is plumbing is a lot more important than just calling calling a guy out because your toilets plugged up.
There's a whole process of preventative maintenance being smart protecting your infrastructure and, and being, uh, being ready for things before they happen. So I, um, I appreciate it. I've learned a lot myself today and, and I listen to you talk every day. So this is good stuff. Uh, and I really appreciate you and, uh, good luck this summer.
Feel free to, uh, ask me about anything, air conditioning, if you like, but, um, I would like to in closing Again, thanks Ben for coming and, and let our commercial customers know that we have a full commercial plumbing department as well. Um, you see our trucks everywhere in town. It's because we're heading to your house or we're heading to your business and we take great pride in our speed, speed issue.
So, uh, you can expect us to get out there in a very timely manner with a professional plumber and get you taken care of. So, uh, Thanks again, Ben. Um, and everyone for watching and have yourself a great day.